Terms of service
Effective 21 August 2026
These terms are the agreement between you and NineK Apps LLC, which operates autofetch. Using the service means you accept them.
1.What autofetch does
Autofetch listens to a class you are attending, works out what is being covered, and puts the matching part of your own study material on your screen. When it detects a question it drafts an answer from that material. At the end of a session it can produce a transcript and a summary.
It is a study aid. It reads what you give it and nothing else. It does not attend class for you, and answers it produces are drafts for you to judge, not facts we vouch for.
2.Using it honestly
Autofetch is built for classes where your own notes and materials are permitted. Using it in a closed-book exam, an assessment, or any setting where outside material is prohibited is a breach of these terms and very likely of your institution’s rules.
Your institution’s policies apply to you, not to us. Rules on recording lectures, laptop use and academic honesty vary between schools and countries, and it is your job to know yours. If a professor asks for laptops closed, close the laptop. We accept no responsibility for academic or disciplinary consequences of how you use the service.
You also agree not to resell access, share your account, attempt to bypass usage limits, or use the service to process material you have no right to use.
3.Accounts
You must be at least 18 years old to hold an account. One account is for one person. Sign-in is through Google, so whoever controls that Google account controls yours; keeping it secure is on you, and so is what happens under your account.
We can suspend or close an account that breaches these terms. If we do it for a reason other than a breach, we will refund any unused paid period.
4.Plans, billing and refunds
Free accounts get 30 minutes of live class audio, once. That pool does not refill. Pro is billed monthly in advance and includes 12 hours of live class audio per billing period. Time is counted only while the service is actively listening.
Payments are handled by Stripe. We never see or store your card details.
Subscriptions are non-refundable. You can cancel at any time and you will not be billed again, but the period you have already paid for is not refunded and continues until it ends. There is no minimum term.
Pro renews automatically every month at the then-current price until you cancel, and the charge is taken on the same day each period. You can cancel in two clicks from your account page at any time, and cancellation takes effect at the end of the period you have paid for. We will email you a receipt for every charge.
We can change prices with at least 30 days’ notice by email. A price change never affects a period you have already paid for.
5.Limits and availability
Usage limits are enforced. When your allowance runs out the service stops starting new sessions until it resets or you upgrade. A single session is also capped at three hours, which mostly exists to stop a forgotten tab quietly burning your allowance.
Autofetch depends on third-party services for transcription, language models and hosting. It is provided as-is, with no guarantee of uptime, accuracy or availability. We do not promise it will be working during any particular class.
6.Your material stays yours
You keep all rights to the notes, slides and documents you use with autofetch. We claim no ownership of them and do not use them to train models.
You grant us only the permission needed to run the service for you: to process your material in your browser and to transmit the relevant parts to our processors so an answer can be generated. The privacy policy sets out exactly who receives what.
7.Accuracy
Answers are generated by a language model reading your material. The model can misread, omit, or state something with more confidence than it deserves. Transcription of a live class is also imperfect, and everything downstream depends on it.
Check anything that matters. Every answer carries the source it came from so you can. We are not liable for the consequences of relying on an answer without checking it.
8.Liability
To the fullest extent the law allows, NineK Apps LLC is not liable for indirect or consequential loss, including lost grades, lost opportunities or academic penalties.
Where liability cannot be excluded, it is capped at the greater of the amount you paid us in the twelve months before the claim, or fifty US dollars.
9.Changes and ending it
We may update these terms. Material changes will be announced by email or in the app before they take effect, and the date at the top will change. Continuing to use the service after that means you accept the new version.
You can stop using autofetch at any time. Email info@ninek.co and we will delete your account.
10.Copyright and takedowns
Only upload material you are entitled to use. Course readings, textbooks and slides are usually owned by somebody, and having been given a copy for study is not the same as having permission to do anything else with it.
We respond to valid notices under the Digital Millennium Copyright Act. If you believe material processed through autofetch infringes your copyright, send a notice to our designated agent at info@ninek.co identifying the work, the material, your contact details, and a statement made under penalty of perjury that you are authorised to act. We will remove the material and may close the account of a repeat infringer.
11.Your responsibility to us
You agree to indemnify and hold harmless NineK Apps LLC against any claim, loss or cost (including reasonable legal fees) arising from your use of the service, your breach of these terms, your breach of your institution’s rules, or any allegation that material you supplied infringes somebody else’s rights.
12.No warranty
The service is provided “as is” and “as available”, without warranty of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement.
Some states do not allow the exclusion of implied warranties, so parts of this may not apply to you.
13.Disputes, arbitration and class waiver
Talk to us first. Almost everything is solved faster by email than by a court, and we ask that you contact us and give us 30 days to sort it out before filing anything.
If that fails, you and NineK Apps LLC agree that any dispute arising out of these terms or the service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in New York, rather than in court. Either of us may still bring an individual claim in small claims court.
You and NineK Apps LLC each waive the right to a jury trial and the right to bring or take part in a class action. Claims must be brought individually, not on behalf of a group.
You may opt out of this arbitration agreement by emailing info@ninek.co within 30 days of first accepting these terms. Opting out changes nothing else about your account.
14.The rest
Severability. If a clause is found unenforceable, it is cut back to what is enforceable and the rest stands.
Entire agreement. These terms and the privacy policy are the whole agreement between us and replace anything said earlier.
No waiver. Not enforcing a clause once does not give it up.
Assignment. You may not transfer your account. We may assign these terms to a successor if the business is sold, on the same terms.
Events outside our control. We are not liable for failures caused by things we do not control, including outages at the transcription, model or hosting providers the service depends on.
Version. This is version 2026-08-21. The version you accepted is recorded against your account.
15.Governing law
These terms are governed by the laws of the State of New York, United States, without regard to its conflict-of-law rules. Disputes go to the courts of that state.
Questions about any of this: info@ninek.co.